Prohibited Items

The rule

Rentrio is for everyday things that people own and rarely use. If an item needs a licence, could seriously hurt somebody in untrained hands, or would be awkward to explain to a police officer, it does not belong here.

Never list these

• Firearms, ammunition, crossbows, or anything designed as a weapon.
• Explosives, fireworks, or compressed flammable gases.
• Alcohol, tobacco, cannabis, or any controlled substance, and equipment for producing them.
• Prescription medical devices, or anything requiring clinical training.
• Motor vehicles, motorcycles, and anything requiring a driver’s licence to operate.
• Aircraft, and drones above the weight where registration is required.
• Live animals.
• Counterfeit goods, or anything you do not own or have the right to rent out.
• Recalled products, and safety equipment past its service life — helmets after an impact, climbing rope past its date, expired flares.
• Anything whose rental would break Nova Scotia or Canadian law.

Needs care, not a ban

These are allowed, but the listing has to be honest about them:

• Powered tools and machinery. State what training or protective equipment is needed.
• Climbing, diving, and water-sports gear. State the age, service history, and any inspection date. Do not list life-safety equipment you cannot vouch for.
• Child and baby equipment. Car seats must not have been in a collision and must be within their expiry date.
• Electrical items. Must be undamaged, with intact cables and plugs.

Worn items

Clothing, coats, costumes, and accessories are welcome. Two rules make that workable, and neither is optional.

• Nothing worn against the skin. No underwear, swimwear, hosiery, or anything else with no layer between it and the wearer. This one is enforced in the database — a listing filed there cannot be saved, let alone published.
• Clean when it goes out. The owner launders or dry-cleans between renters. A renter returns the item as they received it and does not attempt to clean anything delicate themselves — a silk gown put through a washing machine is destroyed, not cleaned.

Filing a swimsuit under Costumes to get around the first rule is a policy breach, and it is handled the way every other breach is: the listing is hidden and the account is reviewed.

Authenticity

Designer and branded items may be listed. Rentrio does not authenticate anything, and nothing on this site should be read as a verification that an item is genuine. The brand and model on a listing are what the owner typed.

• You must own the item, or have the right to rent it out.
• Counterfeits may not be listed, whether or not the listing says so. Renting out a fake is a trademark matter, and it is not one we can settle for you.
• Do not describe an item as authenticated, certified, or verified. We have not done any of those things — and the Verified business mark some accounts carry is about that account’s name and trading address, never about an item.

Still being finalised. Whether high-value branded items should need proof of purchase, third-party authentication, or a lower value ceiling than everything else is undecided. Today the only control is the replacement-value cap that applies to every listing.

What happens if you list one

The listing is hidden and the reason is recorded. Repeated attempts, or a single serious one, will suspend the account. Suspension stops new listings, bookings, and reviews; it does not delete your history, and a rental already under way can still be completed.

Some categories are blocked at the database level, so a listing in one cannot be published at all.

Telling us about one

If you see something on the site that should not be here, report it. We would much rather look at ten things that turn out to be fine than miss one that is not.